![]() Unless you have a GoDaddy VPS, use the Non-SSL settings. GoDaddy Tip: GoDaddy blocks the secured outgoing SMTP ports on its shared hosting environments. It is advisable to use the Secure SSL/TLS settings. Make sure to record the password and take a screenshot of the “Connect Devices” screen obtainable through the button next to the new email, or simply keep the tab open to refer to it later. Navigate to the email section and create an email such This is the email and host that will be used to send contact form emails (it is not necessarily where your form notifications should be sent). Simply use the server’s IP address as the SMTP hostname when you’re ready to connect.Ĭreate a generic email box through the hosting provider within cPanel. GoDaddy Tip: If the MX records have been changed, you can still use a cPanel email to serve as your SMTP connection for web forms. If your client doesn’t have a paid email service and the MX records for the domain have not been altered, use the cPanel email. To set up an SMTP connection, create a new email account. Once a Contact Form Is Set Up, Ensure Deliverability The contact forms will instead utilize the PHP mail() function, an unsecured mechanism that often leads to emails being classified as spam, sent to spam folders, or filtered out completely by the recipient email host or ISP. However, it doesn’t matter how sophisticated these forms are – without an SMTP connection, issues will arise. Some themes have built-in contact forms such as Divi, or you could download one of many popular contact form plugins such as Contact Form 7, Gravity Forms, or WP Forms. With WordPress, contact forms are a cinch to set up. It doesn’t matter how many times you whitelist an email or IP – without an SMTP connection, there will be failures. The usual suspect is a missing SMTP connection, guaranteeing issues with contact form emails. Problems with website contact forms are one of the most common problems developers hear about. Have you ever had a client inquire about missing emails from website contact forms? For example, they’d been receiving emails at first, but the emails soon became spotty, stopped arriving altogether, or turned up in the spam folder months later.
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